If you are a current subscriber to one of our titles, issues from your subscription will be sent out upon publication.
In order to find out when an issue from your subscription will be dispatched, please download our journal dispatch schedule
Expected Delivery Time
|United Kingdom||2nd Class Mail||2 to 4 days|
|Mainland Europe||Surface Mail||7 to 14 days|
|Rest of the World||Air Mail||14 to 21 days|
After checking our dispatch schedule and allowing for delivery, if you still have not received an issue, please contact the Subscriptions Department with the following information:
All claims are required in writing via post/fax/email to the following address:
Emerald Group Publishing Limited
Fax: + 44 (0)1274 785 200
Emerald can only replace missing issues made within six months of the original date of dispatch, and we have a maximum of one claim per issue policy.